Mattress must be in a sanitary, unstained and unbroken condition to retain the warranty. Warranty is void if the mattress and /or foundation has been burned, damaged, stained, or otherwise abused.
The warranty shall become void if the mattress is used for commercial (E.g. hotel/motel) or outdoor purpose or exposed directly to sunlight, extreme heat or bright light. No claim can be made by the purchaser under this warranty if any damage caused by accident, abuse, neglect, negligence, any damage caused by alteration, modification or act of God.
The warranty shall become void if the defect is caused by any improper use of the mattress such as without mattress protection, matching improper bedding foundation, beating the mattress, jumping on the mattress, using vacuum cleaner etc.
"Too hard or too soft" is a personal judgment which should be resolved at the time of purchase, it is not warranted.
Repair or replacement is at the discretion of Morfeuflex. Warranty is void if the labels are removed.
Proof of original purchase must be verified with Morfeuflex' Sales Order.
Morfeuflex reserves the right to charge for any service not covered by this warranty.